Returns policy:

  • We accept returns within 15 days from the date of delivery.
  • To return the product first, contact us at info@fehujewel.com with reason and order number.
  • We are not providing any label or pick up service at your location for return.
  • Our all products are coming with tag, in-house jewelry certificate and thank you card; we won't accept return if these accessories missing/removed/broken/tarnished.
  • Before returning a product makes sure an item should not be used, tamper or any alteration done on it if so we won't take the product back.
  • Returns are only accepted if an item arrives without damage.
  • Refund will be processed within 7 working days after receiving the product.
  • Custom & Engraved orders will not return/replace in any circumstances.
  • Return cost to be paid by the customer.